Tables and Decision Logic
So, this week we are resuming where we left off at the end of the last post, dealing with tables and broader frameworks for capturing […]
improvement
Planning Changing
Ok gang. So the last two posts have been on documenting and then improving the steps followed to undertake an activity (yes, no matter how […]
Techniques for Tapping Procedures
Oh heck. It has been one of those fortnights and somehow my usual blog-writing commutes got gobbled up by work and conversation. But my next […]
Taking your business seriously
I seem to mention a certain man, a Mr Ronald G. Ross, an awful lot in this blog. In fact I did some online training […]
Exploring practices – an introduction
I have written several times in the last nine months that processes are the ultimate form of implementation. To achieve an outcome, there’s no point […]
Deeming Deming and Profound Knowledge
W. Edwards Deming was, amongst many things, a statistician, electrical engineer and author who lived from 1900 to 1993. He is fascinating to read about […]
Fruitful metrics and KPIs – a Story
Imagine you are the boss of a lolly shop selling the most colourful range of fruit chews ever made. Orange and banana, lime and kiwi […]
Process Models: A Minor Space Odyssey
The post for this week (or rather this fortnight – you may have noticed that my posts have slipped further apart) will probably prompt a […]
Templation: Anything Worth Doing is Worth Doing Right
Today we’re thinking about forms and templates – those reusable artifacts that mean every time you need to produce a letter or a piece of […]
Living SOPily ever after
Standard Operating Procedures are – embarrassingly enough – very close to my heart. For me Standard Operating Procedures, otherwise known as SOPs, are standards, knowledge […]
A Model for Superior Organisational Alignment and Success – to Recap
I’m nearly 6 months into this blog and thought the time had come to do a recap on the Superior Business Analysis Organisational Model […]
Policy Processing
To me, the intrigue of developing policy (for both internal and external application) lies in two areas. Firstly, in the opportunity to use your […]
Value Chaining for Government
Ok I’ve decided that we’ll stick with value chains for another week, for 3 reasons…. 1. The more I think about them the more […]
The Original Superior Business Analysis Organisational Model
When I pulled the Superior Business Analysis ‘Organisational Model’ together, I spent a lot of time dithering over its name. Did an ‘organisational model’ […]