
Why you should manage processes not (just) projects
Project management is a big thing in the corporate and public sector world and there are therefore often high expectations about how projects are delivered. […]
Project management is a big thing in the corporate and public sector world and there are therefore often high expectations about how projects are delivered. […]
So, this week we are resuming where we left off at the end of the last post, dealing with tables and broader frameworks for capturing […]
We have been thinking recently about organisational change and how it can be implemented. Last fortnight’s post focussed on how to make the change stick […]
Last post we talked about different faces and strategies to making change. So I thought that this week we would follow up with some specific […]
Ok, ignore what I said last week. So much for making an executive decision to skip this part of the continuous improvement cycle. That is […]
Ok gang. So the last two posts have been on documenting and then improving the steps followed to undertake an activity (yes, no matter how […]
Oh heck. It has been one of those fortnights and somehow my usual blog-writing commutes got gobbled up by work and conversation. But my next […]
I seem to mention a certain man, a Mr Ronald G. Ross, an awful lot in this blog. In fact I did some online training […]
How do you drive out the strategy for your organisation? Is it through brainstorming? Is it a bit more tokenistic and a matter of retrofitting […]
Identifying the boundaries of your organisation and its operations is a fundamental part of its strategic framework and it generally uses a different skill set […]
I have written several times in the last nine months that processes are the ultimate form of implementation. To achieve an outcome, there’s no point […]
Imagine you are the boss of a lolly shop selling the most colourful range of fruit chews ever made. Orange and banana, lime and kiwi […]
A rule book is ‘what’ I’ve identified as the end product of documenting business rules to support the delivery of superior business achievements, but I’ve […]
One thing that often is missed by organisations is an understanding of how their complex operations contribute toward the satisfaction of the end user. There […]
It is all very well working hard, following processes and generally being good employees, but what is the point unless you know that (a) you […]
Yes, this is the week that I’ve been looking forward to. Where I zip down my outfit to reveal …. Processwoman! So today we are […]